Support

We’ll help you find the right route.

Whether you are working with us already or have feedback about a digital experience, tell us what you need and we will point your message to the right person.

We aim to acknowledge new messages within two business days.

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Project inquiries

Discuss a product challenge, upcoming initiative, or early discovery question.

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Existing client support

For current project questions, contact your Mosaic Pulse project lead. Use this form if you need another route.

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Accessibility feedback

Tell us what was difficult to perceive, understand, or operate. Include the page or step if you can.

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Privacy questions

Ask how information in a message is handled or request help with a privacy concern.

Accessibility feedback

Specific details help us act.

Share the page or task, what you expected to happen, and what happened instead. If relevant, you can mention your browser or assistive technology. Please do not include personal health information or account credentials. We review feedback, acknowledge it, and follow up where we can; urgent safety or care needs should be directed to the service provider.

Send a support request

What can we help with?

Please do not include personal health information or other sensitive medical details in this form. Never send passwords, private account data, or security-sensitive information.